13. Customer Service Reflection

  • Due No due date
  • Points 4
  • Questions 4
  • Time Limit None
  • Allowed Attempts Unlimited

Instructions

After you have watched the Shep Hyken video, read the customer service article  by Nancy Stampahar, and read the Ghandi quote, please click on "Take the quiz" and answer the questions below:

Only registered, enrolled users can take graded quizzes